How fast can a Flat Roof Repair technician get to my home in Damascus?+
Emergency calls jump the queue โ we aim to have someone stabilizing an active leak in Damascus the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Will I get a written estimate before you begin?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
Is Big Toms Roofing a licensed roofing contractor?+
We hold an active OR contractor license and full insurance coverage, and we'll provide proof of both on request โ most Damascus customers ask, and we expect that.
What emergency roofing services are available in Damascus?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first โ we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Do you handle insurance paperwork?+
Yes โ we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Damascus customers say this cuts weeks off their claim process.
How many days will a reroof take at my Damascus home?+
Most residential replacements in Damascus take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
Do you install metal roofing or just shingles?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
Is your workmanship guaranteed?+
Yes โ we back our labor with a written workmanship guarantee, and manufacturer-certified installations qualify for extended material warranties as well.
Do you do pre-listing or pre-purchase roof inspections?+
Yes, we perform pre-purchase and pre-listing inspections throughout Damascus with a written report and photos โ useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Are you only in Damascus or do you cover nearby towns?+
Beyond Damascus, our crews regularly service the surrounding Damascus, OR area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
